Octopus Energy

3.7
43K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Updated on
Oct 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
41.5K reviews
Geraldine Knights
May 11, 2025
I really don't like the latest update. Although including the daily standing charge in each days usage is not a bad thing, now it's really difficult to see the daily breakdown- it's all under my finger tip! If I adjust my finger to be able to see the breakdown then I can't see the date. Before you added all this extra info, a simple tap revealed the usage and the date.
17 people found this review helpful
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Octopus Energy
May 11, 2025
Thanks Geraldine, we’ll continue testing how it displays on different screen sizes and make adjustments. For now you can tap and drag your finger to see the cost breakdown 🐙
jamie 1983
October 4, 2025
Love being on octopus. Just find the app a bit clunky. For example, the app told me to book for a new smart meter fitting. I did it... but still telling me to book for new smart meter. Also, greener night forecast would be useful on app, but I have to log into website to get it. 100% love being with octopus though. App could just do with a bit of work.
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S B
September 29, 2025
The Octopus Energy app has become completely unreliable. Even after the latest update, it still crashes instantly, opens for a second, then closes and disappears. It just keeps crashing. I’ve tried clearing the cache, uninstalling and reinstalling, restarting my phone… nothing works. It’s frustrating, especially since this used to be a solid app. Really hoping the developers fix this soon. I can't even get my free coffee...
8 people found this review helpful
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What’s new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.