2.9star
6.17K reviews
Government
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1M+
Downloads
Everyone
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About this app
Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains!
With the Ventra app, you can:
• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
With the Ventra app, you can:
• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.8
6.08K reviews
Christina Neubauer
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July 11, 2025
LITERALLY DOES NOT WORK. It suddenly refused to charge the card it's used for the last 3 years. The card isn't expired or at its limit. Ventra just doesn't work. Which is fine, I'll just keep jumping the turnstile. I don't understand how the app & website are SO nonfunctional when it's 2025. It's clunky, constantly encounters errors, and typically requires you to call in to accomplish anything that SHOULD have been an easy task in the app. It also randomly turns off my auto load for no reason.
27 people found this review helpful
Rich Brn
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June 28, 2025
I have to drop my rating of this app down to three. Been using this app for quite a few years now and have endured the glitches, wrong estimated arrival times, and bugs, but this morning I couldn't even put a pass or any money on my card. I tried uninstalling and reinstalling, tried several different payment methods, and nothing worked. Meaning I'm going to have to go down to the station and use the machine to put it on this card. So much for convenience. The bugs and glitches kill this app imo.
15 people found this review helpful
Plumeria
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June 27, 2024
Edit: it's been months now, and the "favorites" section still fails to show any times Do you need something convenient to buy transit fare with? This is a pretty good option. I prefer it to using Google pay or the actual website. Do you need something to check bus/ train routes and statuses? There are so many better apps. Like, actually don't get this one unless it's for the first option. It's slow, it's glitchy, and the bus/train information can be inaccurate more times than not.
50 people found this review helpful
What’s new
Bug Fixes
App support
About the developer
Chicago Transit Authority (CTA)
VentraInnovations@transitchicago.com
567 W Lake St
Chicago, IL 60661-1405
United States
+1 312-259-6599
