
Deevah T
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Update: If you are having issues logging in, go to your home gym and have them make sure you are assigned to that gym. I was somehow assigned to a gym in Tennessee. One the owner fixed this I was instantly able to logon. I hope this helps someone. I am leaving as a 1 star rating NO ONE from tech support would help and clients shouldn't have to troubleshoot and figure out how to fix tgeir app!
19 people found this review helpful

Steven Campbell
I agree with an earlier review. This app is trash and whoever made the decision to choose the vendor should get fired. Ever heard of beta testing a product before release? If you had, you would have received feedback from your customers before rolling it out further. Even the electronic barcode to let me in doesn't work. It forces the screen to flip and provides a tiny barcode that my gym's scanner can't even read. I had to enter my member ID into another app just to get into my gym.
11 people found this review helpful

Courtney Mixon
Well, this is a waste of space. It's supposed to help you get into the gyms, help you with your workout, and so on. What is ridiculous is that I have downloaded this app 3 times, and have attempted to get my password link resent, repeatedly, but they aren't sending the link to my email, I can't log in, or anything. The people at my Gym can't help because this rides on an Ignite platform.
8 people found this review helpful