
Brielle Alising
Fix your app, it's not just me who experience your app error. Lot of girls are experiencing this issue, I hope you won't ignore. We've been here for a long time and this it's first time we experience this issue. Don't blame our internet/wifi because my internet speed is 400 mbps. All apps are working, just your app is not working. We attempt to resolve it by uninstalling and reinstalling but issue persist and worst is we cannot log back in because the app won't allow us. Can't contact support.
163 people found this review helpful
Tigo Live Team
September 27, 2025
We sincerely apologize for any frustration or inconvenience this may cause. Please contact us at service@tigo.chat so we can resolve the issue.

Chidera Onuoha
The app is frustrating when it comes to call matchmaking I’ve been experiencing an issue with the Tigo app. Each time I try to use the matchmaking feature, I keep getting the message “Matchmaking failed.” I've sent messages to customer care, pls do something about it.
45 people found this review helpful
Tigo Live Team
September 13, 2025
We apologize for the unpleasant experience you experienced. Regarding the problem you encountered, please contact our customer service. Our customer service will answer your questions. If you have any suggestions, we will also submit them to the relevant personnel. We hope to provide you with better service in the future.

Owolabi Favour
You need to fix your app and bring more match calls , Because I can be on the app for hours without a single match call I tried contacting the customer support but they are not giving me the answer I want.
3 people found this review helpful
Tigo Live Team
October 2, 2025
Hello, there are too many female users on the app and they are too enthusiastic, which leads to tight matching resources. We will feedback your suggestions to the product and operation departments to improve the problems you encountered.