
Toria
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I've been playing this game for awhile now and am now level 22, so decided to analyze just what I did playing the game for 30 mins. Now, it is NOT required to watch all these ads, but you do get bonuses for doing so like gems, gold, boosts, reduced time on upgrades, or double rewards, although sometimes, I did get two ads played instead of just one and sometimes the ad was just blank and I had to exit the game and come back in. That happened 3 times in 30 mins. I also had 2 ads that just played at the end of levels. But the final count was in 30 mins: 13 commercials, 3 blank commercials, PLAYED 2 LEVELS, decorated the lobby once. That was in 30 mins. But, if you aren't in a rush, I guess it's not a bad game. I'll probably play it just a bit more but don't see me spending any money on it. I'm already giving them enough ad revenue. As for how the game is played? Guests come to the hotel, you tell them what room to go to, run around bringing them stuff to eat or drink, check them out, maybe get them a taxi, and hope they stay happy and clean the room afterwards.
210 people found this review helpful
Casual Joy Games
July 29, 2021
Thank you for playing the game. Levels are designed to be fun and challenge enough. However, we value your feedback and will do our best to make improvement and provide the best balance of difficulties. If you have any suggestions, please feel free to contact us in the game.

Terri
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Glitches. I had to change my rating to a 3 star. As you begin to renovate part of the hotel you have 3 options on how to do that. Watch a ad & get the item for free, get the free item or pay with your purple currency. Watching the ad doesn't work anymore. Don't give me options to choose which item I want, but won't allow me to utilize all options. Please fix!!!
81 people found this review helpful
Casual Joy Games
September 21, 2022
Hello, I'm sorry for the unpleasant game experience that this problem has brought you. We already know about this problem and are working hard to optimize it. If you have any questions, please contact us directly in the game

Shelly Hineman
Generally, I really enjoy this game! I like a quality free game. There have been times that levels seemed too difficult to pass, without spending actual money. So, at those times, I didn't play for days. Yet, yesterday I spent money on the game, and now one of my favorite options about this game is gone! I love the "watch ad for 1 more guest" feature. That feature is one of the reasons that I kept this game, even on levels that I was "stuck". Please don't take that away from me! Thanks
151 people found this review helpful
Casual Joy Games
November 24, 2022
Thank you for playing the game. This level is challenging, but trust yourself you can do it just like the others. If you like to learn some game skills, please feel free to follow our fan page and join the player group, people are sharing! And, we value your feedback and will do our best to provide the best balance of difficulties.