Hiwell Therapy & Mental Health

4.4
2.86K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Start feeling better today by getting matched with the best therapists and start your online therapy journey from anywhere in the world!

Hiwell is the preferred online therapy platform for more than 200.000 people. Powered by licensed and registered psychotherapists and counselors, we offer research-backed psychotherapy modalities for anxiety, stress, depression, sleep problems, sexual problems, relationship & work problems, and other mental health and well-being needs. Hiwell's therapists are experts in Cognitive Behavioral Therapy (CBT), Dynamic Therapy, Interpersonal Therapy, Schema Therapy, and others.

All therapy sessions are 100% confidential and secure. None of the therapy sessions can be viewed or recorded by a third party. All payments are processed on encrypted pages.

Why Online Therapy?

Numerous scientific studies show that online therapy is as effective as face-to-face therapy in increasing the quality of life and decreasing the symptoms of anxiety, depression, stress, sleep problems, sexual problems, and other psychological issues. Also, the users of online therapy report higher satisfaction and well-being due to the ease of conducting the sessions online.

Start your online therapy journey from your home or anywhere you feel comfortable, saving time and money you spend in traffic while dealing with anxiety, stress, depression, and other mental health problems. Prioritize your psychology and mental well-being today! If you need to vent your feelings, you can vent to a professional therapist who will listen without judging you.

Why Hiwell?

• Hiwell only hires licensed and registered experts after extensive vetting and interviewing. Psychotherapists are evaluated based on their supervision and performance at Hiwell. You can find detailed information about psychotherapists on our website.

• Seamlessly find a therapist that perfectly suits your needs. Our advanced algorithm matches you with the best therapist based on your needs, expectations, reasons for starting therapy, and schedule based on the questions you answer while registering.

• We offer %100 private and confidential video calls. This way, only you and your therapist can view the therapy session.

• After getting matched with the most suitable therapist, you can have a 15-minute free-of-charge video call with them to test the suitability yourself and ask your questions about the therapy process. If you are unhappy with the match, you can change your therapist and get another 15-minute free-of-charge video call.

• Our mission is to make therapy accessible to everyone. To that aim, we simultaneously offer therapy services at the best prices and quality. We offer discounted packages for multiple sessions, believing that the long-term sustainability of therapy is essential for solidifying the benefits.

• We provide 50-min psychotherapy and counseling sessions for adults, couples, children, and adolescents with expert child, couple, adolescent therapists, and marriage counselors.

Disclaimer

You should seek medical treatment if you are thinking of harming yourself or someone else, you have suicidal thoughts, you are in an emergency crisis or if you are looking for drug therapy or a medical diagnosis. We inform you that mental health professionals such as therapists, counselors, or psychologists do not have the authority to make an official diagnosis or prescribe medications.

Contact Details

You can send your questions by contacting the Help Center or emailing hello@hiwellapp.com.

You can also follow our social media accounts:

www.instagram.com/hiwell.therapy
www.linkedin.com/company/hiwell
Updated on
Oct 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
2.78K reviews
Ang Kaneki
November 25, 2022
I got a few sessions with two different therapists in the last two years, and both were really unprofessional on how they handled the sessions. The last one, when I wanted to stop my sessions, literally tried to trigger my anxiety so I wouldn't leave. Turns out there's a reason why they work for so cheap. After a few months of consideration, I don't think I'll ever be using it again. Giving two stars because the app itself works fine, the problem is that they have bad therapists.
17 people found this review helpful
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Hiwell Teknoloji Anonim Sirketi
November 28, 2022
Hello, all the therapists on our platform are professionally trained, licensed, and certified. We are sorry about the negative experience you had. We'd be happy to take a look into this for you. Please get in touch with us at hello@hiwellapp.com. Thank you.
Irene K
April 14, 2025
It's expensive even with a discount quote. I had the notion that it would less money than face to face, but it's almost the same. Unfortunately I can't afford it.
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Hiwell Teknoloji Anonim Sirketi
April 15, 2025
Hello, first of all, thank you for your feedback. In order to continue to provide you with better quality service, we have to update our session fees. We are working to provide you with the best quality service at the most affordable price. You can learn our active discount codes from the client support line in our application.
Bertuğ Benim
February 17, 2025
Therapists are amateurs. Supports system is not working well. When my appoinments cancelled last minute and receive harassing response from my therapist, I contacted support channel. They offered me %10 discount on my next purchase to compansate instead of taking an action about it.
1 person found this review helpful
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Hiwell Teknoloji Anonim Sirketi
February 18, 2025
Hello, Thank you for taking the time to share your thoughts. We're sorry to hear that our application didn’t meet your expectations. We’re constantly working to improve, and your feedback is invaluable in helping us do so. Every comment is carefully considered, and we take the necessary steps to enhance the experience for our users.

What’s new

Dietitian Sessions Are Now Available on Hiwell!
You can now get professional support on healthy nutrition through Hiwell. Meet with expert dietitians online and create a personalized nutrition plan tailored to your needs.