Doctor On Demand

4.8
81.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started.

Why Choose Doctor On Demand?

Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night.

Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more.

Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate.

Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help.

Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills.

How It Works

 1. Download the app and create an account for free.
 2. Choose to see the first available provider, or schedule a visit.
 3. Get personalized care, prescriptions, and treatment plans in an online visit.

Conditions We Treat
✔️ Cold, Flu & Sinus Infections
✔️ UTI Treatment Online
✔️ Acne, Rashes & Skin Issues
✔️ Allergies & Asthma
✔️ High Cholesterol, Diabetes & Thyroid Screening
✔️ Headaches & Migraines
✔️ Mental Health Support: Anxiety, Depression, Grief & More
✔️ Prescription Refills & Lab Orders

Frequently Asked Questions
🕒 When are doctors available?
Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks

💲 How much does a visit cost?
You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable.

👩‍⚕️ Who are the doctors?
Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care.

🤳How does it work?
Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities.

⚕️What can you treat?
Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more.

Your Privacy is Our Priority
We adhere to strict HIPAA guidelines to protect your health data and personal information.

Our providers are unable to prescribe controlled substances.

Get Started Today
Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free!
Updated on
Oct 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
79K reviews
Monique Greenway
September 30, 2025
Well this seemed like a great service, until I was literally 60 seconds late for my appointment, then immediately got an email saying I missed my appointment, then 2 mins after that was charged 100$ ....... for being 60 seconds late clicking a button. Yeah I think I'll look for a physical office to visit next time. And no, the chat support (customer service) was not helpful at all.
Did you find this helpful?
Doctor On Demand, Inc
October 1, 2025
Monique Greenway, we care deeply about your feedback. It's disheartening to learn about the challenges you faced with your appointment. Please email support@includedhealth.com so we can assist you further. Your insights are invaluable, and we appreciate your honesty as we work to enhance our service.
Shana Sessler
September 24, 2025
Great patient experience with providers. The low rating is for inconsistent connectivity on the Android mobile app versions. Tried going to data only. Tried being on my home wifi, on which I have no issue on other streaming and communication apps. Had to cut short nearly a dozen appointments because it keeps freezing on my or my provider's end.
1 person found this review helpful
Did you find this helpful?
Doctor On Demand, Inc
September 25, 2025
Hi Shana Sessler, we care deeply about your feedback! We're glad to hear you had a great experience with our providers. We appreciate you sharing the connectivity issues on the Android app. Please email support@includedhealth.com so we can assist you further. Thank you for your valuable input!
F T
July 30, 2025
I had issues w/ an appointment. Since their app was updated, it had logged me off many times. In 03/2025. In the middle of my appointment the screen went black & I could no longer hear the doctor. They charged me, I disputed it with them & they acknowledged their issue. They credited me back, now 2 months later they started emailing me a bill for this. I tried to email them about it, no response, called the # on the email & after a long hold I was disconnected. Horrible, do not ever use them.
5 people found this review helpful
Did you find this helpful?
Doctor On Demand, Inc
August 1, 2025
Thank you for sharing your experience. Your feedback is important to us, and we're concerned about the issues you encountered during your appointment and with billing. We've escalated this internally. We hope for a smoother experience next time. For further assistance, please email support@includedhealth.com.

What’s new

This release includes several bug fixes and performance improvements.