
Victor Yu
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Can never log in. Crashes whenever I want to enter my passcode. buybuy Baby has become a joke. I ordered something shown as "in stock" but after two hours they told me "part of my order", which actually is the biggest and most expensive item of my order, is out of stock and I can't cancel the order but go to their store to pick up something worth $10. The current waiting time to chat with their customer service is 2 hours and 25 minutes. Wow! Imagine how many people are complaining.
Bed Bath & Beyond, Inc
February 20, 2023
We're very sorry for any difficulty, thank you for bringing this to our attention so that we can look into a solution as soon as possible.

A Google user
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The app was working great, except for signs me out of my boards all the time, even though I am still logged in, but now nothing will load, no pictures nothing. Everything says temporarily unavailable. The prices are higher then most any other places, and it seems like items are discontinued all the time. I also wish there was a feature for out of stock items, where you can get notified when the item is back in stock. I also wish I had more stores closer to me. Also sometimes the app is slow.
8 people found this review helpful
Bed Bath & Beyond, Inc
August 6, 2019
Hi Brenda!
I am so sorry you're experiencing issues with your Idea Board! Can you please email us at android_feedback@buybuybaby.com so we can look into this issue for you?
Thanks- buybuy BABY App Team

Cierra Holden
Awful. Haven't been able to login for 2 weeks. Contacted tech support, they couldn't fix it and just told me sorry we haven't heard from IT when it will be fixed, just wait. My shower is coming up and I can't edit my registry at all, it's ridiculous. The store has tried to help but they can't. Whatever update was done needs to be fixed.