4.6
43.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Baylor Scott & White’s newly redesigned MyBSWHealth app gives you the ability to manage all of your healthcare needs.

With the redesigned app, you can:

• Find doctors in your network and schedule appointments with ease
• Securely communicate with your care team
• Complete a telehealth visit and get a diagnosis on your smart phone without leaving home
• View lab results and past visit summaries
• Review and pay bills
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
Updated on
Sep 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
42.6K reviews
Angela Sanchez
August 7, 2025
This app is very clunky to navigate. Going "back" from anywhere always takes me to the very first landing page. If you are trying to look at messages, especially if viewing messages for a family member, you have to click back through several screens to get back to messages. And half the time when trung to pull up info for family members it says there is an error loading and you have to start all over anyway.
9 people found this review helpful
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Baylor Scott and White Health
August 21, 2025
Thank you for providing us with this detailed feedback. We have shared your review directly with our development team.
Adrestia Skavenger
October 4, 2025
Really glitchy. Right now the app won't load appointments or messages for me. The three loading dots all flash at once (which they aren't supposed to do) and the screen stays blank. Glitches like this happen all the time, and it struggles to load on a good day. This would be a great app if it were faster and less buggy.
2 people found this review helpful
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Baylor Scott and White Health
October 10, 2025
Hi Adrestia, thank you for sharing your feedback. We have released a new version of MyBSWHealth that may resolve this issue for you. If you are still having trouble after updating, we recommend contacting the MyBSWHealth Technical Help Desk. They can be reached at 855-691-0180, Monday – Friday from 7 am – 8 pm or Saturday from 8 am - 12 pm.
Chandon Ford
February 13, 2024
I gave up on this app. I've un installed and re installed it multiple times. When I open the app, there's nothing there half the time. It stopped allowing me to pay my bill, and I had to log onto the website. Telling me to call tech support is useless because the problem is with the app, not my ability to use it or understand it. I'd give it a half star if it was an option.
10 people found this review helpful
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Baylor Scott and White Health
March 16, 2023
Hi Chandon, our Technical Help Desk can help with navigation and using the app, but can also address any technical issues that may be causing your access issues in the MyBSWhealth app. They can be reached at 855-691-0180, Monday – Friday from 7 am – 6 pm.