
Maimai boy
每隔一段時間系統就會出現問題,明明當天有客人訂房,但行事曆顯示當天沒人訂房,但訂單查詢裡又有訂單,整個房況及房價完全亂七八糟;手機關房某一天但電腦版顯示的是沒關房,拜託系統穩定一點,一堆Bug,收了15%高額的手續費,但整體品質是連給你3%都嫌多,加油一點
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectations, and we want to make it right. We will investigate this right away. Your patience is appreciated. Thank you

鄭小鄭
1.無法傳訊息給客人,一直顯示要重新登入,但重新登入好幾次都一樣,根本都沒辦法使用訊息。 2. 想調整房況時常顯示「你目前還沒有設定任何房型」,系統超不穩定 3.好不容易出現我們設定的房型,點進去房型裡又說我們沒設定價格 4.Agoda推出的mobile app促銷竟然只是在ycs開啟時用跳出窗口的方式詢問,沒有正式的mail說明,讓人不小心就誤開啟根本不想啟用的促銷優惠,啟用優惠後也沒再寄信通知,後台也找不到取消促銷優惠的相關功能,令人非常不滿。 Ycs系統超不穩定,讓人無法信任,直接考慮在Agoda上面下架。
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

林法克
三月至今尚未收到帳款,多次去電客服未改善,只有一句“帳戶有問題”回應。 7/5補充聲明 使用agoda平台至今尚未收到任何房租代收款項,且多次反應未果,即日起停止agoda平台合作,其訂單皆不予承認,請貴公司盡快處理尚未付清之代收房租款項,我方保留法律追溯權。(日後請以中文回應我,這裡是講中文的台灣)
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.