Let's check the network in your area for any updates and make sure you get the connection you need. Start with these simple troubleshooting tips to improve your experience: https://www.t-mobile.com/support/devices/device-troubleshooting/signal-issues--no-service-troubleshooting. For further assistance, feel free to contact us directly. Thank you.
Qiao Yang
举报不当评价
2025年4月17日
After new update the app is not responding and sometimes auto close and frozen many times. The app is unusable. Try uninstall and reinstall the app. The problem is still there. Please fix your broken app. app is unusable!
T-Mobile USA
2025年3月1日
Hi, Qiao. To address the closing and freezing issues you've encountered, we recommend clearing the app's cache and data or reinstalling it. Please let us know if this helps so we can ensure you're able to use the app as intended.
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