
Používateľ služieb Google
after years of usage, the camera setup is stil disaster, very complicated setup, annoing unstable, no wifi fallback list, very complicated ssid change, front glass fall out after ca. 1 year since montage, unable to set recording properties for each camera separately, my recomendation is: never buy netatmo security camera,
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Legrand - Netatmo - Bticino
8. augusta 2025
Hello, thank you for your review. I invite you to contact us on https://helpcenter.netatmo.com/hc/ and add the word "appand" in your message, we will help you resolve this situation and can also send you a spare glass panel for your outdoor camera.
Kate
Netatmo customer service

Eugen Kiss
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Hello, recently I've noticed that my outdoor camera runs without infrared at night. The infrared only turns on when there is movement. Before, the infrared was on all night. Where can I turn this back on???
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