
Garret Dufresne
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They have locked half my paycheck behind a processing issue, there isn't a real person to answer customer service questions until you create a support ticket, there is no direct email or phone number to call. Your customer service hides behind an AI chat bot and I haven't heard back to resolve my issue in 6 days. Absolutely unacceptable way to handle people's money, I will be deleting the app and warning my coworkers against using it.
1 person found this review helpful
Stream Platforms, Inc.
02 October 2025
Thank you for your feedback. We sincerely apologize for the delay you've experienced with our customer service; I understand how frustrating that can be. Please reach out to us via your Stream app (Hub > Help > Contact) if your issue has not been resolved and we would be happy to look into this further!

eddie g
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so I gave this app 5 stars, it is an awesome app, giving you 50%of your money within 24 hours of a shift being approved by your employer. then there was the problem. I saw an amount available, then it wasn't there. I reported it and it was returned and I accessed it, it went to my bank, but somewhere in the next hour, I was asked what the problem was, I told them it was resolved....I now gave it five stars again 4.18.25
1 person found this review helpful