myCigna

3,9
20,3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
25 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3,9
19,9K reviews
Christian Lassen
30 April 2025
Trying to login and create a password is super obnoxious. Gives you the requirements for a good password and when you give them a password that meets those requirements, it won't let you submit it and proceed if it doesn't think it's strong enough, but won't tell you how to make it stronger. Just won't let you use it. Tried a dozen different passwords before realizing that adding a space to one and making it two words would satisfy it. And then, even then, "Can't process request right now" SMH
68 people found this review helpful
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Cigna
30 April 2025
Hi Christian, thank you for bringing your password creation concern to our attention. We would like the opportunity to help troubleshoot the error message you are receiving. Please email us at LetUsHelpU@CignaHealthcare.com with your Google Play name for assistance. Best, Care Team.
Paul W
31 July 2025
I understand you only made $20B in profits last year and can't afford to hire an app designer but this is terrible. The app is very slow, information and phone numbers for many providers are out of date, setting up biometric is annoying and if you ever log in without the fingerprint, it removes biometric and you have to enable it again. Makes me enter my password manually and locks me out when I get it wrong. When it works it's okay..
150 people found this review helpful
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Cigna
28 June 2023
Hi Paul. I can check into your app log in issues and can also help you locate in network providers for you. Please email me at LetUsHelpU@cigna.com and include your Google Play handle. We're always here to help. -Carrie
Bri Orlando
09 May 2025
The mycigna app loads slowly and I have issues every time I try to login. It will try to authenticate but gives an error that the code couldn't be sent. Navigating between sections is difficult because the app freezes and loads very slowly, sometimes displaying a totally blank page. I experience errors or glitches when trying to enter information to find providers which makes it difficult to find what I'm looking for.
12 people found this review helpful
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Cigna
12 May 2025
Hi Bri, thank you for bringing this to our attention. We care about the experience you've encountered with our mobile app. We would like the opportunity to help with getting this issue resolved. Please email us at LetUsHelpU@CignaHealthcare.com and include your profile name to connect with a care team advocate.

What's new

- Minor enhancements and bug fixes