
Petros Geroulanos
terrible - nothing works 1. It took 4 attempts to verify the email address because the email does not open correctly. 2. Location finder does not find the parking location when you need it, despite being set to accurate. It finds it 1 hour later, when you have moved. Then, does not update again. 3. No payment option to pay the parking, despite that being the only reason to have this app on my phone. 4. Setting my profile to English still brings up everything in Greek. 5. FAQ are irrelevant.
1 person found this review helpful
novoville Ltd
August 4, 2025
We are sorry you encountered this difficulty while using the app. Please contact us at info@novoville.com or call 213-0333929 so we can resolve the issue. Thank you very much for reaching out to us.

Wasabitrader
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Ever since the app has been "magically transformed", I am unable to get into my account and log in. The new "magic links" have a "magical" way of preventing people parked on the street from logging in so they could pay for the parking, and since there is no other way to pay for it, you're stuck without payment, and the police completes this wonderful scheme by issuing fines. What a wonderful application.
2 people found this review helpful
novoville Ltd
July 15, 2025
We are sorry you encountered this difficulty while using the app. Please contact us at info@novoville.com or at 213-0333929 so we can resolve the issue. Thank you very much for reaching out to us.

Man B.
The app itself works just fine, however, it requires some adjustments so it becomes more user-friendly. unfortunately though, it doesnt seem that there is much use from the City Halls and the appropriate persons. I have made a few reports for illegal parking since last week and they are still pending (hence of no use).
novoville Ltd
July 28, 2025
We are glad that you are satisfied with the app. The platform handles forwarding requests to the contracted Municipalities but is not involved in their resolution.
If you need any assistance or have any questions, we are here to help. You can reach us via email at info@novoville.com or by calling 213-0333929.