
Elizabeth Pa
Update killed it! I have to go to the mobile website in my Chrome browser to search for stuff in the store. I waited a couple of weeks for them to fix it but they have not. The website works. I get an error message that "Something went wrong, please try again" every time I try to search for anything through the app. I uninstalled it and I reinstalled it. Did not help.
39 people found this review helpful
Smart & Final Stores LLC
July 25, 2025
Thank you for your feedback. We want you to have the best possible shopping experience and encourage you to contact our customer support team at sfonlinesupport@smartandfinal.com so that we may investigate this issue and find a prompt resolution. Thank you for shopping with us!

Leon Kenedy
Coupons are amazing and when the app works it works. But unless you open the app after your location service is already on, it will bring a pop up saying something along the lines of "for best accuracy please turn on location services" This notification will not go away no matter if you choose "no thanks" or "turn on" but it will most definitely turn on your location services if you press "turn on" and still keep the pop up on the screen permanently. If this were to be fixed, 5 stars.
68 people found this review helpful
Smart & Final Stores LLC
September 16, 2024
We appreciate your feedback regarding the design of our app and apologize for any frustration it may have caused. We're working to enhance the user experience and will take your comments into account for future improvements. Please stay tuned for app updates aimed more intuitive interface. Thank you for shopping with us!

Christie “Grandma's Hen House” McMillan
The app has not been functioning properly since a recent update. I can't search for products, unclipped coupons don' always show up, &more, so I uninstalled & reinstalled it. Not good. Now I can't even clip coupons. S&F is our family's primary grocery store. In the Eastern Sierra, we have Vons, S&F, and a newer Grocery Outlet, which I have never entered. My device is a Samsung S24 Ultra with the most recent updates available. Please make the coupons load & clip faster.
3 people found this review helpful
Smart & Final Stores LLC
September 29, 2025
Thank you for sharing this feedback, currenlty we are working on trying to fix this issue. You can access our website via web browser which is working just fine. If you have any additional support needs you can reach out at sfonlinesupport@smartandfinal.com.