
Sarahbips sarahbips
Not very user friendly. Trends are difficult to see, finding old data is difficult, graphs are not obvious, no ability to change graph to fit uour goals. For example, I'm trying to lose weight, my weight graph is from a few lbs to 300 lbs, therefore the graph is a straight line with no visible change even though the numbers support a 25lb weight loss. It should allow you to plug in goal and that is the low number on graph.
12 people found this review helpful

Jim Vick
When trying to login the app keeps asking for my account. Have no idea what it wants and there's no customer service phone number to call listed. So, when there's a problem, how is an individual supposed to get a solution to it? If by writing a review or emailing tech support is the only way m, then this app should never been available for download. Called the number in the instruction manual and was told to down load the Renpho app which isn't much better.
Joicom corporation
September 9, 2022
Hello Jim, we are very sorry for any inconvenience caused and understand your frustration. We have several products using App Gennec. would you please tell us your product name so I can help you accordingly? Thank you!

Patricia Isaacs
500 char limit: Since I wasn't seeing much in the way of reviews for the food scale diary on here, I'm putting a review up for that. I downloaded the app because I got the food scale and this was what the instructions said to use for it. Nutrition info isn't listed properly, the customize feature works for that but idk raw food info so... You can't search for custome entries, so expect scrolling if not favorited. Haven't tried the timer, but the scale by itself works well.