
Melley
Sensor constantly loses signal, sometimes up to 6x a day. The glue adhesive doesn't always stay well after day 10 so I have to put a bandage on it to keep it from falling out, which has happened before. The alarm is too loud, never staying at the setting I put my alarms at, which is especially a problem when it's in the middle of the night and I'm startled awake very badly to the point that it affects my blood pressure. Other than that, it works fwcently. Please fix.
58 people found this review helpful
Abbott Diabetes Care Inc.
September 23, 2025
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.

Julie Nixon
These CGM's have been nothing but problems. The first one I got was defective, and the company sent me another, which fell off within 5 days and the pharmacy said it was too soon to get another one. So I had to wait for a new one in the mail. That one fell off in 6 days, so I used my RX. The app frequently crashes and constantly loses signal. Yes, it's better than finger sticks, but only when it works. Fix app crashes, signal loss, and adhesive issues please.
82 people found this review helpful
Abbott Diabetes Care Inc.
September 15, 2025
Thanks for the comment. We appreciate hearing from you. Please contact our Customer Care team at 1-855-632-8658 so we can better assist.

Daniel Eggleston
3 stars because it does what it has to, technically. The reader has been anywhere from 30 mg/dL low to 20 high. The app is very good, compared to apps from 10-15 years ago. It consumes too much battery, it gives inaccurate readings, and cannot be set up without alarms (which can take you up at 4am with erroneous readings, making you lose sleep for nothing). All in all, it's not as bad as it could be, especially for a free trial, but I'll go back to finger sticks because it is not worth it.
198 people found this review helpful
Abbott Diabetes Care Inc.
September 23, 2024
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.