
A Google user
The app & Camera are horrible! I received this as a baby gift 6 months ago and all it does is keeps disconnecting.. I get the dreaded spinning circle.!! It doesn't stay connected. I can't get the music to change and it always says that the air quality is bad in the room (which we have air purifiers in it)... so frustrating! This was not something I would have picked myself.. now it can't be taken back & the person wasted money on something I can't use to monitor the baby with.
6 people found this review helpful
Thank you for sharing your feedback. I am sorry to hear that you are experiencing difficulty with your Home camera. In order to get this sorted out, I would like to invite you to contact us at https://within.gs/t/6f6581c2 so that one of our agents can assist you directly. Thank you and have a great day! Regards - Jen, Withings Customer Service

A Google user
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Very annoyed. Had a Hard time connecting my App initially then my husband changed the Wi-Fi and haven't been able to connect since, it's been since xmas...months. When the app was functioning the on screen buttons didn't work well in the Apple OS interface. Seems to provide fairly good notification when it stays connected but kills the battery on any device.
1 person found this review helpful
Thank you for your feedback. I'm sorry to hear you're having difficulties with the connectivity using the app as well as the navigational buttons on your device. Our customer service could look further into this for you, please reach out to them at https://bit.ly/2NT3S77. Regards - Sherwin, Withings Customer Service

Sergey
Well, this p.o.s. thing has gotten even worse, I did not think it was possible. A couple of weeks ago it just stopped logging any activity (I've been paying the ridiculous subscription for a couple of years btw), and even stopped logging the regular 24h timelapse. After struggling fruitlessly for a couple of days, I decided to re-install the app. Guess what: now I cannot even log back into my account, just says "oops there have been a connectivity problem, try again later". Hate this so much.
2 people found this review helpful