
Tina Em
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Adding: They now charge a re-booking fee for booking the German onward train service Rail & Fly, making than getting tickets yourself online./ In-flight duty free does not take Mastercard/ No longer worth high price really, seats are uncomfortable, no hot towel anymore, snacks not nice, stewardesses cannot speak basic English and are curt/ Mileage accrual discriminates against women who cannot travel due to pregnancy, birth, childcare but award men a grace period for military service.
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KOREAN AIR LINES.CO., LTD.
28 May 2025
We deeply regret that your recent experience with Korean Air did not meet your expectations. We are constantly working to improve our services, and we assure you that we will strive to provide a much better experience on your next flight with us. Thank you for your understanding.