
Zack
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Love the new mobile order option but PLEASE add a way to save debit card info. It's super annoying having to add the card again every time I order. Also, maybe add a "place order" button or something, it's a little confusing trying to navigate to the order screen. It's almost like the devs have never used another mobile order app cause it's missing some very basic features.
18 people found this review helpful
Dutch Bros Coffee
19 September 2024
Thanks for the feedback! We’ll pass your suggestion over to our team. 😁

Pablo Manjarrez
DON'T ADD MONEY TO THE DUTCH PASS. Added money to it, and over a week later, I can't use it to pay for ordering ahead, I get an error. Had to use Google Pay. The Dutch Pass only works at the store when they scan it. I contacted customer service, and they're figuring out the issue, but as of now, it's not working. The rest of the app is 0k, easy to use, and to the point.
1 person found this review helpful

Teresa Foster
Im giving it 2 stars because I've tried to order in the app at 2 different locations ahead of time and both times it was a problem processing the payment. I have money on the Dutch pass and tried several times to use that. Every time it was denied. The second location was just for a free drink but I was at least adding a tip and it still wouldn't process the payment. Don't know what's going on but not looking good for a first time customer
Dutch Bros Coffee
30 September 2025
We’d love to help! Email our friends at rewards@dutchbros.com so they can get your account all fixed. 😎