
Jaded Idealist
Love the styles. As with all online shopping you have to pay attention to the cuts and how they hang on the models, make sure you understand the materials used. The clothes are comfortable, generally fit well, and are mostly good quality. The app is easy to navigate and rewards are wonderful! The customer service has been good on the occasion I've needed to talk to anyone.
13 people found this review helpful
BLOOMCHIC HK LIMITED
15 September 2025
Thank you for sharing your positive feedback! Your affirmation is the greatest encouragement for our sincere effort. We will keep working hard to provide you and our other valued customers with the best products and services! Wishing you continued joy in all your future shopping experiences.

monica hervas
Great clothes, mediocre customer service. I've ordered numerous times, had 0 issues, loved every dress. This time got a wrong dress in my shipment, asked to exchange for the dress I ordered. I was clear, kind & understanding that mistakes happen. Got the run around for 3 days before I was finally told the dress is out of stock & won't be restocked. Own the issue & offer solutions. Don't give vague answers and ignore questions, that makes people more mad than the item being out of stock.
4 people found this review helpful
BLOOMCHIC HK LIMITED
7 August 2025
We are extremely sorry for the unpleasant experience. Your feedback is of utmost importance to us, and we will continuously optimize our services to make you more satisfied. If you ever decide to give us another chance in the future, we will do everything in our power to exceed your expectations. Thank you for bringing this to our attention.

Miriam
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the app is so glitchy, it wont let you open tracking, and it's not navigation friendly. shipping is horrible. I ordered clothes for vacation/family photos on June 2, and 5 weeks later my trip has come and gone and the clothes still aren't here. They were happy to take my money, just didnt ship until I reached out to customer service and was super pushy. magically, they found my order and shipped it within 48hrs. why did I have to force them to ship product I had already paid for???
7 people found this review helpful
BLOOMCHIC HK LIMITED
10 July 2025
We sincerely apologize for the inconvenience. Due to unexpected production challenges, some product restock dates were postponed by the manufacturers. However, we've been working diligently to fulfill all orders asap. Thanks for your patience. Regarding the tracking problem of the app, please email us at support@bloomchic.us, we are happy to help.