
Camille Ferguson (Cami)
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The app WAS bad, not very smooth, and had a lot of little mistakes with its functioning, like it was hastily and sloppily made. I just opened the app after a bit and it's gotten quite a bit better and they've fixed it. But whenever I buy things, it never gives me reward points, and I always order online and do pick up! They also don't have the option to put items in the "love-it list" anymore. The list is still there, I just can't add things to it anymore, and I miss that feature a lot!
63 people found this review helpful

Alicia Lucero
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Product info and fragrance notes should be front and center. This app is frustrating and definitely needs improvement. Beyond the app itself, the inventory system is a major issue. Once again, I visited the store to buy two specific body sprays that were listed as in stock, unsurprisingly, they weren't there. I tried picking two different ones, also shown as available at this location, and again, none of the items I needed were actually in stock. It's incredibly disappointing and inconvenient.
29 people found this review helpful

Krystal Marsengill Zeo
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The app used to be fine, wonky, but manageable. Today, when I went to open the app just to see what was on sale, it wouldn't load anything. I kept getting an error message. I uninstalled the app and redownloaded it. I can't even get logged in now. I keep getting the "Oops, something went wrong" error message, the same error message I got when I tried to browse sale items. This app needs an entire rework. It's back to the website for me.
381 people found this review helpful