AT&T Device Help

4.1
29.4K reviews
50M+
Downloads
Content rating
Everyone
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About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
Updated on
31 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
28.9K reviews
Joshua Losier
14 September 2025
quality app at finding issues... no matter how big, small, crucial or insignificant they may be. I would recommend this app to anyone with a smart phone regardless of how new/old it may be. I have a brand new phone and I was surprised at how many settings weren't automatically set to what's recommended or best for your phone.
44 people found this review helpful
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Oonagh Codd
25 September 2025
you can not search for help. it gives a list of help topics. if what you want help with is not on the list, your only option is to run diagnostics. I dont need diagnostics, I need to know how to do something. it is not a diagnosable issue. this app is totally useless
2 people found this review helpful
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Vanessa “Nessa” Amerson
12 August 2025
I've had this phone for almost 4 years and am just now discovering how to "clean" it using Device Help?!? Device Help, by far, seems to be the easiest and safest way to run tests, correct issues and overall just clean it. So, THANK YOU! Y'all should definitely advertise more aggressively!
194 people found this review helpful
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What's new

Streamlined Onboarding screen and various bug fixes