
Sophie Med
Terrible app you cannot relie on it. I needed to look for a clinic close to me and on the app i saw the clinic was opened at 9 am today Saturday. it was 15 minutes walk from me, no bus. I decided to do so. Found out it is opened at 10.30am. Looked at another one around, it states opened at 9.30 ... when I go there it actually opens from 8 am. even phone numbers on the app don't work, so be careful and do your own research.
AIA Singapore Private Limited
13 June 2025
Thank you for the time to leave us your valuable feedback. Please reach out to us via sg.eb.customer@aia.com indicating the panel clinics for us to investigate further on the opening hours.

Yong Xin
Fix your clinic search engine. Showing clinics that don’t even exist, and the Directions button leads to some random carpark instead of the actual place. I’m already sick and now have to waste time, energy, and patience, thanks to this nonsense. This is ridiculous.
1 person found this review helpful
AIA Singapore Private Limited
19 June 2025
Thank you for the time to leave us your valuable feedback. Please reach out to us via sg.eb.customer@aia.com indicating the panel clinics for us to investigate further.