
Stanislav Jelezov
Useless app, it can't do payments by credit/debit cards as the additional authentication doesn't work. Completely useless, waste some time with it before just switching to the website, which is also bad and outdated, but at least it works.

Abhiram Kotla
- Flag inappropriate
- Show review history
The app is good with new integrations for e-bikes and availability of Germany wide time table, but even in 2024, there is no English menu in the app? Nürnberg has more than 25% Ausländers and it definitely helps them if English menu is included. Also, please note that existing VGN App has English menu, hence the expectation for a successor app will also be same. this is the reason why 1★ is reduced. update: changed the rating from 4★ to 5★ as english menu is available now.
2 people found this review helpful
VAG Verkehrs-Aktiengesellschaft
24 April 2024
Hello, your feedback was important to us! The app is now available in its first beta version in English. Further translations are in progress. Please take another look at our app and leave us an updated review with your feedback! Thank you very much, your NüMO team.

Alejandra Cruz
it is mpossible to add the payment method in this app, error says "your customer application has been rejected". I've been trying for months, hoping that it would be fixed but I have to buy the Deutschland Ticket elsewhere.
VAG Verkehrs-Aktiengesellschaft
8 August 2025
Hallo Alejandra, deine Zahlungsmethode wurde von unserem Zahlungsdienstleister Logpay abgelehnt. Leider können wir diesen Prozess nicht beeinflussen weshalb wir dich bitten Kontakt mit der Logpay unter 06196 / 8012 702, über das Kontaktformular unter kundenservice.logpay.de oder per E-Mail an kundencenter@logpay.de aufzunehmen. Dein NüMO-Team!