3.4
15.9K reviews
50L+
Downloads
Content rating
Everyone
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About this app

Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.
Updated on
22 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
15.7K reviews
Jack Oliva
6 October 2025
Most annoying issue so far. Email received with transaction receipt wants to open in app. okay, I get to the image of the receipt which is normally printed on 8-1/2 x 11 paper. I'm trying to read it on my phone screen but it's too small. Try to rotate my screen to make it a bit larger... not allowed! Try to pinch out to zoom in... also not allowed! Tried to download... not possible! This app must have been a Monday morning creation because someone was still asleep on this function.
1 person found this review helpful
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Farzan Shenavar
4 August 2025
Terrible experience from start to finish. My pickup was rescheduled multiple times when I showed up to pickup, and I had to contact customer service three times, plus chat several times more, which barely worked due to constant freezing and bug in the app. After drop-off, I was wrongly charged for fuel and had to contact support again. The app is buggy, the process was frustrating, and I wouldn’t recommend U-Haul even to my worst enemy. 0 stars.
56 people found this review helpful
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Kris Slezak
12 August 2025
This app is horrible. Won't let me put my correct address, doesn't let me properly reserve a truck. And when it does, it soon brings me back to the first page to redo everything over again, then again and again. If I can manage to get past that, it doesn't let me do the self mobile checkout. Absolutley useless. You're better of using the mobile browser.
41 people found this review helpful
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What's new

We’re rolling out updates to our homepage that’ll make your move easier🚚:

Stay on Track: View/manage upcoming and active orders directly from the homepage.

Save Time at the Center: See available products and services, view location details, and even check out!

A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings in seconds.

Personalized Recommendations: Get expert suggestions on services and products tailored to your move.