T-Mobile Device Unlock (Pixel)

Junk app, it does not work at all. It always gives an error code 995 (no network connection) though I connected via LTE network and I was able to browse all possible websites. Waste of time for customer and customer service. This app is going to drive the customer away from T-Mobile (btw, I have been th customer with T-Mobile for 10+ years).

Terrible app. It tells you to start that you have to turn off your Wi-Fi and cellular service to proceed Only..... it can't proceed from there because your Wi-Fi and cellular service is off. No joke. That was actually the error message I received. It started right off with a catch 22. So pretty much useless and I will be uninstalling it now. 10 of 10. Do not recommend T-Mobile anything. This app was the final piece of a long ordeal.

This shouldn't be such a headache to deal with, show some competency, T-Mobile. The app doesn't appear to be working on Android 10 on my Pixel 3a XL. It simply tells me that there are server errors (which is terrible practice from a development standpoint because it clearly isn't the server). I also can't downgrade to 9 because my phone is carrier locked. I contacted support and after a month of going back and forth with them, they told me to use the app to unlock but it doesn't even work.