NextivaONE

Name: NextivaONE
Availability: InStock
Rating: 4.050632953643799 (3396 reviews)
Author: Nextiva Communications

Nextiva Communications

4.1

3.4K reviews

1L+

Downloads

Everyone

About this app

Keep your work life separate from your personal life by getting a dedicated business phone number for calls, texts, and contact management. With NextivaONE, you can connect with your customers and team using unlimited voice calling within the US and Canada. Additionally, you can send texts using your business phone number.

Key features include:
* Unlimited calling (US and Canada)
* Mobile texting (SMS/MMS)
* Mobile contact management
* Contacts integration
* Business voicemail
* Free number porting
* Free local and toll-free numbers
* 24/7 customer support

Join over 100,000 Nextiva customers who rely on the most dependable network in the industry.

Updated on

3 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and Device or other IDs

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.0

3.3K reviews

Ifeoma Ukatu

17 September 2025

App barely works. There are constantly issues with loading, calls don't come through or only ring a couple of times before dropping, connection will randomly drop, calls are no longer dialing out, interface will become unresponsive in the middle of calls, app randomly crashes. Won't get notified of missed calls or voicemails until I manually refresh the screen. Nextiva please do better.

2 people found this review helpful

Nextiva Communications

17 September 2025

Hey Ifeoma, we want to help make this right. Please reach out to us at reviews@nextiva.com with your name, email, and account number, and our support team will get back to you asap to start working towards a solution.

R Evans

18 July 2025

The app is finicky. It doesn't send notifications when messages have arrived, even when notifications are enabled in the settings. Sometimes calls ring in the app; sometimes they go straight to voicemail. Issues seem to be worse when switching between wi-fi networks and cell service. Logging out and back in helps, but isn't a great fix. On the up side, we switched to Nextiva because Ring Central's customer service was terrible, and even with the app issues, Nextiva is still better than them...

2 people found this review helpful

Nextiva Communications

23 July 2025

We want to resolve your issues with notifications and IB calling. For us to investigate we will need more information. Please send us an email at reviews@nextiva.com with your account information so we can start working towards a solution.

Frank Galvan

22 July 2025

Worst service I've ever had from app not working, phone calls sound awful. Customers cannot hear me or they hear themselves. called MANY times and was on the phone with customer service for over an hour at a time and no solution. customers would call/ no ring on my end or notification until a week later, by then they had found a different service provider. Lost a ton of income because of Nextiva

3 people found this review helpful

Nextiva Communications

7 August 2025

Hey Frank, we want to help make this right. Please reach out to us at reviews@nextiva.com with your name, email, and account number, and our support team will get back to you asap to start working towards a solution.