CSMT - Certified Service

2.7
240 reviews
10K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer and HSO Service personnel to report thorough Field Product Reports (FPR). Further details on CSMT are highlighted in the Service Bulletin available on Global Connect.
Updated on
3 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
236 reviews
Aaron Claudy
15 August 2025
I wish it was an app in global connect that I could take pictures and put on my computer then send to gm ☹️ I have never got it to work on a vehicle for the mirror always get an error message opps something happened on their end. Worthless app now they expect techs to waste their time using this POS! 08/15/25 it's still works like all gm software terrible. I wish it was in global connect and I could up load the pictures because it never works correctly when the customer is waiting and it always
6 people found this review helpful
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Quinton D.
10 September 2025
mostly positive experience with this app. I like that it prevents chagebacks.
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Daniel maish
27 June 2022
Closes everytime I open it. Also, the warranty clerk says my scans from 6/23/22 didn't come through so now what?!?!? Samsung S20+. Also when looking at a coworkers phone that has used this app 3 times we found it strange that the app doesn't seem to store the history of the QR codes that have been "possibly successfully" sent.
5 people found this review helpful
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What's new

This update includes behind-the-scenes improvements to keep the app running smoothly. We’ve made performance enhancements and fixed minor issues to ensure a more reliable experience.