
Victor Miller
THIS REVIEW IS FOR THE APP, NOT HOME DEPOT ITSELF. I've consistently had great service at my local Home Depot and am very happy with the store and shopping there for my home project needs. The app needs work though. It has the same look and feel as the website, which I do like, but it is unbelievably slow and lags and freezes every time that I use it. Maybe it needs more bandwidth or more storage at the servers, but the app drives me crazy. I try to avoid using it if I'm anywhere near a computer
31 people found this review helpful
The Home Depot, Inc
24 September 2025
Thank you for your kind words about your local Home Depot! We appreciate your feedback on the app's performance. It's clear that a smoother experience is essential for you, and we've escalated your concerns. We hope your future interactions with the app will be much more enjoyable!

Dave C
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This app is so painfully slow even with my S25 Ultra. Terrible. It is helpful to find the exact aisle location of a item in the store and how many they have. Knowing something's in stock before you go is great. If it's not in stock you can find other stores where it is. The price scanner is useful when there's no marked price. Seriously, the speed needs major work. It's frustrating when you're in store. Unfortunately, it's been that way for literally years now. Years. So don't hold your breath.
386 people found this review helpful

Isaac X. Pinhas
Seriously the worst shopping app for any large retailer that I (attempt to) use on an ongoing basis. It's faster to drive to HD or just open the competition's app and use it. It's been ridiculously slow, laggy, crashing, etc for years. I just do not get it - it's like they don't want me to spend money or search inventory online. Trying to use mobile web just sends you back to the crashes app.
332 people found this review helpful