McDonald's

The app has suddenly decided that the closest location will no longer be the location of my order. Despite me standing in front or inside my preferred location, my order was still sent to a location the app marked as 1km away. The app also does not allow any refunds or cancellations of orders. 3 times I've had to walk 1km to the wrong location, and I end up complaining everything is cold, so they have to remake it. I suggest McDonald's reviews if no cancellations is still the best option.

Very poorly designed and executed. The user is near constantly bombarded about accepting or rejecting cookies. The app should remember the user's selection - that's the point of cookies. Navigating back to the menu after viewing an item is a real pain. The app lets you order "McDelivery" but does not let you order for pickup. The user should be able to place an order for pickup at the restaurant of their choice, specify whether they want to pick up at the counter or the drive-thru, and pay.

Tried redeeming my free meal (burger) with points twice and got nothing. First time, scanned and confirmed, but no ticket came out; when I retried, the machine said “not available.” Happened again—points deducted but no food. This app is a scam. Don’t waste your time or money. Other people experience this, so I have to do this kind of view.