
Thaiguy in LA
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Originally a big fan, I've finally have given up on this service & uninstalled the app in frustration. Since its launch, the app seems to have had an ever increasing range of malfunctions, and more importantly, their supporting customer service seems to be going seriously downhill. The other day, I submitted a prepaid order that wasn't confirmed for 20+ mins. Yindii then ignored my online msg requests for help for another 20 minutes. Finally I msgd them to cancel the order, which they ignored.
14 people found this review helpful
Watawaste
14 February 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience. The issue has been resolved in the most recent version of the app; please update your Yindii app to get a better experience.

Irene Toh
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The previous version is much easier to use as it allows user to see everything at once. The images were bigger and manipulation is easier. The current version is not user friendly despite the enhancements. The map gets in the way when I want to scroll down the list of available food items. The salads appear under the meals tab but not under the greens tab. The notification also doesn't always work. Can be quite frustrating.
1 person found this review helpful
Hi! Thanks for sharing your thoughts. We’re taking all feedback and working on improvements to make the experience smoother 🙏

Tracey Ong
The app is fairly easy to use, however, the alerts do not work well. I only get the alerts after the bags are sold out? And I do not get alerts on some even I have favourited them. There should be contact for giving feedback about the app, not just about the shops or surprise bags.
Watawaste
21 September 2025
Thank you for sharing your experience 💚 We’re sorry about the delay with alerts and missing notifications. Please contact our support on WhatsApp to get help: https://wa.me/85295419497