Sony | Hearing Control

3.0
264 reviews
10K+
Downloads
Content rating
Everyone
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About this app

This app is for Sony's CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids.
Easy and quick initial setup and remote control with kind instructions.

Main Features
- Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing.
- Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*.

* Bluetooth is available on CRE-E10

Warning:
Depending on your condition, this product/app may not be available.
Please refer to the package or "Safety and maintenance information" for details.
Updated on
9 Feb 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
259 reviews
Rokhead Headrocker
18 September 2025
The devices work well. The app could be a lot better. Can't save settings for different environments like crowded restaurants vs quite settings. The fine adjustment are mysterious. Everything is trail and error. Once tm you get things set, the hearing aids themselves work very well. Better high frequency range than any other product.
6 people found this review helpful
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Tim McEdwards
6 September 2025
I've had these aids for 9 months now, and have to agree with others here that the app spoils an otherwise very good product. You are forced to re-login frequently, a very awkward process that requires you have the charging case with you. There should be simple one-button settings for different scenarios, but there aren't. I suspect this is all intentional, so as to not have this relatively inexpensive product compete with the audiologist version of the same product.
15 people found this review helpful
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Janice Miller
4 June 2025
The experience with this app is enough to make me tell people not to buy this brand of hearing aid. At least once a month, I have to redo the entire setup process, which can take as long as 10 minutes and requires taking out both hearing aids and turning them off, going through a long pairing process, and logging in twice. This is unacceptable when I need immediately to check the battery level or change the volume!
38 people found this review helpful
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What's new

- Improved compatibility with the Android OS version 15