
Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes â if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we donât accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
183 people found this review helpful
WIND Mobility
21 September 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Felix Ntiamoah
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this app keeps deducting priority/ ratings without any proper reason. I got an order, went to the location, called the customer but the customer did not pickup so I had to cancel it. Another customer too was like, when I ordered I forgot to call you to cancel, please cancel it because I don't know how to cancel. Mostly too, you get to the location and realize that the package is heavy, you report and they'll still deduct your priority.
111 people found this review helpful
WIND Mobility
30 August 2025
Hi! We want to review this situation to assist you. Please send the details through your driver profile in the app.

amir khan
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I am also working as a driver with yango in DUBAI. but have a problem, weekly always asking to take the pictures of full car,,, After taking the pictures automatically failed the pictures.. kindly yango team remove this option to take the pictures.. otherwise clearly next time I will not use this Application. please take the Action.... thanks đ
23 people found this review helpful
WIND Mobility
30 September 2025
Hi, thanks for contacting us. Sorry for the inconvenience you may have faced. Please write to us from the drivers' in-app support center and our team will solve your concern efficiently as soon as possible.