
Victor Miller
THIS REVIEW IS FOR THE APP, NOT HOME DEPOT ITSELF. I've consistently had great service at my local Home Depot and am very happy with the store and shopping there for my home project needs. The app needs work though. It has the same look and feel as the website, which I do like, but it is unbelievably slow and lags and freezes every time that I use it. Maybe it needs more bandwidth or more storage at the servers, but the app drives me crazy. I try to avoid using it if I'm anywhere near a computer
102 people found this review helpful
The Home Depot, Inc
24 September 2025
Thank you for your kind words about your local Home Depot! We appreciate your feedback on the app's performance. It's clear that a smoother experience is essential for you, and we've escalated your concerns. We hope your future interactions with the app will be much more enjoyable!

Isaac X. Pinhas
Seriously the worst shopping app for any large retailer that I (attempt to) use on an ongoing basis. It's faster to drive to HD or just open the competition's app and use it. It's been ridiculously slow, laggy, crashing, etc for years. I just do not get it - it's like they don't want me to spend money or search inventory online. Trying to use mobile web just sends you back to the crashes app.
400 people found this review helpful

Natalie Buzaglo
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The app is so very slow. Every time you go back to your search from looking at an item or change pages it resets the sort settings. when trying to search for a selection of colors, it filters out everything if it doesn't match all the colors in the search (and vs or). If you leave the app in the background and come back to it, it resets as well. This app definitely needs improving. The website is not any better than the app. Compared against Lowes' app, Lowes has a significantly better platform.
287 people found this review helpful