
Hans Jaeger
Ring light reset every few minutes and had to be reconnected to wifi. I mean wouldn't even keep it's most recent settings. Had to factory reset to get it reconnected. Uninstalled and reinstalled the app multiple times. Cleared cache, force stopped, even tried on a Hotspot to see if it was something funky with my network. Same thing. Don't know if the issue was the light or the app. Either way, won't touch either again.

Joseph Kim
It's mind boggling how bad this app is & the overall setup experience for installing Elgato light strip. First, everything in the app takes like a minute to load, e.g. constantly waiting for the spinning wheel. To add insult to injury, the setup involves connecting the light strip to a Wi-Fi network. However, if your Wi-Fi network SSID name is too short (e.g. mine is 3 letters long), it won't let you enter the password, making setup impossible. I had to change my Wi-Fi SSID just for this... 🤦
1 person found this review helpful

Kawika
How is this app even still in the play store? It's terrible. It loses connection to wifi, my lights start blinking on and off, I can never get it back unless I restart the app. Totally unusable in live streams and recording which is what I bought the key lights for. It's a shame this hasn't been fixed. I have dozens of apps that control remote devices, none of them lose the connection and start flashing the devices. I feel totally let down by Elgato.
10 people found this review helpful