Citizens Bank Mobile Banking

Name: Citizens Bank Mobile Banking
Availability: InStock
Rating: 4.758459091186523 (146858 reviews)
Author: Citizens Bank, N.A.

Citizens Bank, N.A.

4.8

147K reviews

1M+

Downloads

Everyone

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Updated on

23 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.8

143K reviews

D Y

25 September 2025

Most of the app works well, but there are a few issues. The accounts screen shows the summary of my accounts, but I have to tap the"Accounts" tab multiple times (I've counted about 30 times) to get to see the individual accounts. some days it works with only one tap. Also, the new bill pay only shows the non-electronic transfers until they are mailed. They should stay in the paid list permanently.

16 people found this review helpful

fawning deer

7 October 2025

I have to click the "accounts" tab 8+ times to see my bank balance. It's very embarrassing if my card declines and I'm stuck at the register or in the parking lot begging the app *might* reload properly this time. It's a little ridiculous. The most I've had to reload the app to see my balance is 27 times. Very weird bug. Fixing this one thing would improve my experience by miles.

Gail N.

9 September 2025

This had been a great app. Recently they took 8 and now being told 9 days to "improve bill pay". Instead of improving, my transactions are not all there so unable to see if they will process or not and unable to keep track which bills still need paid. Two processed as money taken from account but not showing up on the Bill pay list. I don't understand why this had taken so long and now it is worse. They changed to sending checks on a major payor instead of ACH. Takes 10+ days. Told to wait...

47 people found this review helpful

What's new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.

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