Tawakkalna Emergency

3.8
739K reviews
Government
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

Tawakkalna Emergency app is the official app in the Kingdom of Saudi Arabia for managing emergency cases and community protection. It has played a significant role in containing the spread of COVID-19 and was developed by the Saudi Data and Artificial Intelligence Authority (SDAIA).

At the beginning of Tawakkalna launch, it aimed to contribute to the management of relief efforts by electronically granting permits during the “Curfew Period” for both government & private-sector workers as well as individuals. This in turn helped in limiting the spread of Covid-19 virus in the Kingdom.

During the “Return with Caution” period, Tawakkalna App launched several important new services that contribute to achieving a safe return, most notably clarifying the health status of its users through colored codes with the highest levels of security and privacy.
Updated on
Apr 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Health and fitness and 2 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
734K reviews
Izhar Ahmed
February 3, 2021
Extremely bad application, the verification code never comes. What a waste of time. This app will ensure we keep hanging in limbo. Just developing an app is not enough, you need to have the necessary server size to cater to the demand. Just so inconvenient. I wish I could give negative marking for this version. It was great during the last lockdown. Maybe they have made it super heavy with so many features.
7,099 people found this review helpful
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Aiman Rashid
February 1, 2021
It keeps crashing. I removed it, restarted my phone, reinstalled it but it just won't load. This is too bad that every place is asking for this app and it won't load on my phone. Secondly, it should have the option of offline content. I am sure there are lots of people like me who don't have data package. Even if app would load, it won't be able to show anything just because of data package limitation. Very bad application.
6,632 people found this review helpful
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Mohamad Salah
February 25, 2022
I have an problem ongoing problem for 4 days. The app is signed out and I'm trying to sign in again and when the verification code is sent and entered there's an error message saying that "An error occured. Please try again later." 4 days of trying again later and the problem still existing. I tried calling the support 2 times. Once they told me some troubleshooting steps which I tried without any effect. The other time they told me that it's a global problem.
176 people found this review helpful
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What’s new

- General Enhancements
- Bugs Fixing