
Daniel van Heeckeren
Much improved! The app used to be a real pain to use, but they've got things running smoothly. Now it's a breeze to use. My only complaint is that when I order online for pick-up in store, it never shows my name on my phone screen when they ask me to confirm the order is mine. They keep having to find the order number and compare instead. Apparently, it doesn't happen with anyone else, just me. Doesn't happen on delivery orders though, just pickup orders. I'm just lucky I guess. 😂
141 people found this review helpful

Michael Leonard
I waited 2 and a half hours just for them to cancel my order. Their app messed up at the store, and showed the order as delivered. I asked for delivery and their only offer was to remake the food IF I WENT TO THE STORE MYSELF. I'm working, that's why I ordered delivery. Don't download this app or order from them. They don't care if they waste your time or even try to make things right.
30 people found this review helpful

Yes Thatsme
Yes, I agree with others that the app seems more user friendly and easier to place orders. I'll change my review to 5 stars when I'm able to store a gift card on the app, like many other fast food restaurants. Another issue, my phone doesn't even give the option to let a gift card be added to payment, but my husband's will allow it. The app on both our phones are updated to latest version, so that doesn't make sense. Download the app and walk right in to pick up your meal. Don't wait in line!!
2 people found this review helpful