
ShaSha Grace
I like the idea of the app, but it's not functional. It's very disorganized and difficult to navigate, but my biggest complaint is that weigh-in reminders rarely work. I'm in the app daily, so deep sleep isn't the issue. Plus, I have every setting on my phone set to keep this app awake. Still, I get a couple reminders, then they stop. I have to uninstall and reinstall every few days to keep them. Help takes you to a chat, but never connects. I'm shopping for a different brand smart scale.
4 people found this review helpful
"Dear Customer,
So sorry our new APP release has failed you.
Regarding the date sync issue, could you please give us more details for example eufy account for a further check? You can get further help in the following ways and we will reply within 24 hours.
1. Chat with us in EufyLife app
2. Email: support@eufy.com
eufy Team"

Parker Brown
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Card order randomly changed the entire layout again today! We're up to about 5 or so times now out of absolutely nowhere. So annoying to re situate the way I like it. Usually when this happens it also means my reminders no longer work either. Weight chart has no labels on plot points once you switch to the detailed view, so the data is almost completely useless. Especially because the scale is based on your all time max and min values. Could not be much less satisfied with this app.
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com

Cavemans Corner
I have been using the scale and app for 5 months with steady weight loss etc but this past week the metrics are way out of line. I've lost 4lbs in the past 2 weeks through healthy eating and exercise yet my body fat percentage has gone from 23% to 31% in the space of a week which I know is completely wrong. the app also needs to show a graph to show total progress over the duration of use from the 1st point of use. 1 month report is pretty useless.